County residents will need to call a new phone number to submit complaints about short-term rental (STR) properties. San Bernardino County’s Code Enforcement Department announced the new hotline number as 1-833-SBC-STR1 (1-833-722-7871.)

When contacting the hotline, please be prepared to provide the address or parcel number for the non-compliant property. Be sure to leave your contact information so staff can contact you should they have more questions. For more information, scan the QR code above or visit